SHIPPING
All items ordered online will be processed within 1-2 days(except on weekend)
Kugookirin Electric Scooter will be delivered for FREEin 3-6 working days to the EU Mainland.
RETURN
All Electric Scooter can be returned within 15 days of delivery (Your items will be free from operation fee,while shipping fee will still beincluded). To return an e-scooter that is not defective or damaged please contact the customer service team for a return authorization within 15 days of receiving the product, we only accept returns with a return authorization, Returns are NOT allowed after 15 days.